You must read and acknowledge
The following to your instructor before your first lesson.
You must be of legal age to drive and produce a valid UK/Northern Ireland provisional Category B driving licence. In Great Britain, both the photocard (or old style paper licence) and a permission code to verify the licence online must be produced, acquire the code here or call 0300 083 0013. If an older style paper licence is held, then you must also produce a valid passport as photographic identification. Your instructor will take a photo of your licence and will be kept for insurance purposes only. For motorway, Pass Plus or refresher lessons a full valid licence and permission code must be produced, with identification if necessary as above. A learner driver who wishes to have motorway practice before they pass their driving test must also produce their provisional licence. These lessons prices are higher than normal learner lessons.
You must meet the minimum eye test requirements, which means you must be able to read a standard UK approved number plate at a minimum distance of 20 metres away (or 20.5 metres or 67 feet if it’s an old-style licence plate) - approximately the length of 5 cars. If you need to wear glasses or contact lenses in order to meet this requirement then you must wear them whenever you drive.
You must notify your instructor of any change of your ability or entitlement to have driving tuition, for example if your provisional licence has been revoked or for medical reasons such as epilepsy. It's also your responsibility for informing the DVSA if you change your address or any changes in your health.
If you wish to cancel a lesson, a minimum of 48 hours’ notice must be given (not including weekends). Failure to give 48 hours’ notice will result in the lesson(s) having to be paid for. Lessons can be cancelled by telephone, text message or email but must be acknowledged by your instructor. No excuses accepted!
If your instructor turns up on time at the pre-arranged pick up point and you do not show up at the agreed time your instructor will wait 10 minutes if there is no contact made between you. After 10 minutes they will leave and you will have to pay for the lesson. Equally, if a text or call is received at short notice the above charges also apply.
Your instructor will endeavour to arrive on time however, due to unforeseen circumstances such as breakdown, accidents, traffic hold ups, adverse weather conditions i.e.: snow, strong winds, heavy frost, dense fog, floods etc. lesson times may need to change or even cancelled. If cancelled by your instructor, no fee will be charged.
Lessons must be paid for 48 hours in advance by bank transfer. Discounts on block bookings of 10 hours or other limited offers are subject to the condition that the full amount is paid in advance and all 10 hours taken. Should a refund be asked for, price reverts back to the normal hourly rate and only the amount left is refunded. You can book your Driving instructor and the use of your training vehicle for your practical driving test at the cost of a fixed fee of £110 (different fees apply to some driving test centres, see website) which includes 1 hour before test to drive to the test centre, the duration of the test and the journey back, your instructor shall drive on the way back whether you pass or fail. You'll have to pay this fee before the day of your test (this fee is on top of the DVSA test fee that you have paid when you book your test online).
In the event, while in a lesson or on your driving test, you cause damage to your learning vehicle after your instructor/examiner instructs/advises/WARNS you i.e.: you are getting too close to parked cars where the wing mirrors can clip or scrape the other cars, kerb, hedges etc, an incident report needs to be filed and you will be liable as the responsible driver to pay £50 for each incident (as required by the AA insurance company).
You must not be under the influence of drugs/alcohol during the training. In the event of there being any signs of drugs/alcohol misuse, your instructor will withhold the use of the training vehicle for use of tuition or driving test until you are in a legal and fit state to drive. Any prescribed medication that may affect your driving should be declared to the instructor and to the DVLA medical board.
Should you fail to reach a satisfactory standard of driving and are likely to be a danger to other road users, or are in an unfit condition through substance or alcohol abuse as described above, the ADI has a responsibility to the DVSA examiners not to allow the use of the training vehicle for the purpose of the driving test. This is in the interest of the pupil, the examiner and other road users and is a precautionary safety measure. Driver & Vehicle Standards Agency guidelines do not allow for a pupil to take a practical test just for the experience.
Have lots of practice in as many road conditions and traffic scenarios and gain sufficient experience to be ready and pass. Your instructor will endeavour to role play in mock tests to get you familiar with the process of the real test, this will help you understand if you’ve reached the standard that’s needed to pass. No responsibility can be taken for tests cancelled by the DVSA for whatever reason. Lessons will have to be paid for but can be claimed back from the DVSA. Your instructor cannot be responsible if you fail because you cannot read a number plate on the eyesight test likewise if you notified your instructor of a certain time/place for your test and it turns out to be different and cannot arrive on time, you will forfeit the fee of the test and you will need to pay for your instructor's time. Your instructor will be responsible if the test is cancelled due to the condition of the tuition vehicle or got the time wrong and will pay for your next test. As we present ourselves in the test centre and should the DVSA examiners cancel your test due to adverse weather conditions or that they may be short of examiners, then you must request a refund from the DVSA at the following address: DVSA PO BOX 349, Newcastle-upon-Tyne, NE12 2GN. You will receive an email for a new test day from the DVSA.
By agreeing to these Terms and Conditions, you give permission for your personal data to be held securely in the computer systems of your instructor, driving school (if different) and (the software providers) Instructor Software Limited, for the purposes of delivering training services to you and mandatory record keeping. Under no circumstances will your personal data be sold, transferred to or shared with any third parties without your specific consent. Data securely held may include your name, birthdate, address and contact details, licence number, along with details of lessons, payments, progress and reflective log comments. All data held about you is available to be viewed via your instructor’s iPad/PassRight App. When you pass your driving test, your instructor will ask for a photo to celebrate your success and will ask permission to use it on their website, please let them know if you are not happy to have it published.
There is an in-car front & rear dashcam recording throughout the lesson and only used as evidence in case of accidents and insurance liabilities. Occasionally, your instructor may ask your permission to use video capture for teaching driving techniques and special subjects.
*No longer applicable unless you are under the vulnerable group of people* You must inform your instructor if you are ill or have been in contact with someone who has been - had a continuous cough, high temperature, breathlessness, or loss of taste and smell. Also, any appearance of a rash especially on the feet.
You must bring a face covering/mask to wear throughout your lesson if having a heavy cough/cold, allow temperature checks and sanitise your hands before the start of your lesson and entering the car. As a precaution, wear a face covering/mask when attending on the day of your driving test too if you have a heavy cough/cold and you were unable to cancel your test.
If you fail to inform your driving instructor of Covid symptoms you may have been having or have been close to anyone who has been sick, as you come to the lesson you are clearly showing symptoms your lesson can be cancelled. Should you cancel lessons more than once on the excuse you are unwell, your instructor reserves the right to withhold monies paid, charge the lesson cancelled and refuse to give lessons in the near future.
Upon booking and agreeing to have driving lessons with Sandi’s Driving School, you thereby • accept full responsibility for any loss, cost or expense you might incur should you contract COVID-19 or pass it on to others as a result of taking driving lessons • will not take any action against Sandi’s Driving School to recover any such loss, cost or expense. Your instructor has no responsibility/liability should you fall ill as you may catch the virus someplace else.
On the day of your test, should the examiner refuse to conduct your test or indeed stop in mid test due to you showing symptoms or because you refuse to wear a mask, your instructor has no responsibility/liability and you will forfeit your test fee and driving lesson to and from the test centre. Equally, should your examiner be absent and your test cannot go ahead you still have to pay for your instructor’s time.
All lessons need to be paid at least 48 hours in advance preferably via bank transfer in order to hold your slot in the diary. Only bring cash if you absolutely cannot pay online, bring the correct amount in a clean clear plastic bag as no change or receipt will be given in the car. All this to minimise risk of infection.
If you are not happy with any of the above your lesson will not go ahead but you may still be charged.
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