You must be able to read a standard UK number plate from a minimum distance of 20 metres (or 20.5 metres for older style plates), approximately the length of 5 cars.

If you require glasses or contact lenses, they must be worn at all times when driving.

You must notify your instructor of any changes affecting your ability or entitlement to drive, including medical conditions or licence changes.

It is also your responsibility to inform the DVSA of any changes to your health or address.

A minimum of 48 hours’ notice is required to cancel or rearrange a lesson (excluding weekends).

Failure to give sufficient notice will result in the lesson being charged in full.

Lessons can be cancelled by telephone, text or email but must be acknowledged by your instructor.

If your instructor arrives at the agreed time and location and you do not attend, they will wait 10 minutes.

If no contact is made, the lesson will be cancelled and charged in full.

The same applies to last-minute cancellations.

Your instructor will always aim to arrive on time. However, lessons may be delayed or cancelled due to unforeseen circumstances such as traffic, breakdowns or adverse weather conditions.

If your instructor cancels a lesson, no fee will be charged.

Lessons must be paid in advance by bank transfer (minimum 48 hours before your lesson).

Block bookings of 10 hours are discounted on the condition that full payment is made in advance and all hours are used.

If a refund is requested, remaining lessons will be recalculated at the standard hourly rate and only the balance will be refunded.

You may book your instructor and training vehicle for your practical test at a fixed fee of £115 (higher fees may apply for other test centres).
This includes:

• 1 hour before the test

• The duration of the test

• The journey home (whether pass or fail)

Your instructor will drive you home after the test, regardless of the result.
This fee must be paid before the test date and is separate from the DVSA test fee.

If, during a lesson or test, you cause damage to the vehicle after being instructed or warned, you may be liable to pay the insurance excess of up to £250 per incident. Please note: this may need to be declared when obtaining your own insurance in the future.

You must not be under the influence of drugs or alcohol during lessons.

If your instructor believes you are unfit to drive, the lesson will not take place and will be charged.

You must not be under the influence of drugs or alcohol during lessons.

If your instructor believes you are unfit to drive, the lesson will not take place and will be charged.

Any prescribed medication that may affect your driving must be declared to your instructor and to the DVLA medical board where required.

Any sort of foul language or swearing is not acceptable. Respectful behaviour is expected at all times.

If your instructor believes you are not at a safe test standard, they may refuse use of the car for your test. This is for your safety and that of other road users.

DVSA guidelines do not allow candidates to take a test purely for experience.

No responsibility can be taken for tests cancelled by the DVSA. Lessons must still be paid but may be reclaimed from the DVSA PO BOX 349, Newcastle-upon-Tyne, NE12 2GN. You will receive an email for a new test day from the DVSA.
Incorrect test details provided by the pupil may result in loss of fees.
If a test is cancelled due to instructor error or vehicle condition, your instructor will cover the cost of the next test.

By agreeing to these Terms and Conditions, you give permission for your personal data to be held securely in the computer systems of your instructor, driving school (if different) and (the software providers) Instructor Software Limited, for the purposes of delivering training services to you and mandatory record keeping.
Under no circumstances will your personal data be sold, transferred to or shared with any third parties without your specific consent. Data securely held may include your name, birthdate, address and contact details, licence number, along with details of lessons, payments, progress and reflective log comments. All data held about you is available to be viewed via your instructor’s iPad/ADI Network App.
When you pass your driving test, your instructor will ask for a photo to celebrate your success and will ask permission to use it on their website, please let them know if you are not happy to have it published.

A front and rear dashcam records lessons for safety and insurance purposes. Footage may occasionally be used for teaching with your permission.